Booking/Cancellation Charges:

If a cancellation is more than 12 hours in advance of booking time, then Glasgow Luxury Transfer Ltd will offer a full refund.

If a cancellation is made less than 12 hours before booking no refund will be granted.

All bookings must be paid in full before the hiring commences, unless stated otherwise.

Any extra hours will be settled at the end of the hire.

Please note when any vehicles are booked by anyone those vehicles then become unavailable to anyone else on the days and times booked so we then have to turn away any other requested bookings for those booked vehicles, so all monies paid are non-refundable.

Vehicles:

We reserve the right to change any car booked as long as we provide the same standard of car. The Company reserves the right to sub contract to other companies should the need arise.

No Smoking:

We reserve the right to adopt a no-smoking policy in our cars. This applies to both driver and passengers.

Passenger Behaviour:

We reserve the right to refuse travel to anyone that causes disruption or endangers our drivers or passengers.

Delays:

We do not accept liability for delays caused by unavoidable traffic delays/accidents, bad weather conditions, or delays caused by third parties such as ferry companies, hotels or any other third party contracted on your behalf.

Flight delays:

Clients will understand that where flights are delayed beyond 1-hour, additional charges will be incurred. This will be at the rate of £25 per hour plus vat Where delays are greater than 1 hour, we request clients to contact Mrs Gardner to rebook on (07983 753400) as soon as possible. Rebooking will be on availability only. There are no refunds for cancelled flights.

Responsibilities:

We hold public liability, motor and business insurance and are responsible for all our own cars and drivers.

We do not accept responsibility for any theft or damage to goods except where such theft or damage was a direct action by one of Glasgow Luxury Transfer Ltd employees.

We do not accept responsibility for bodily injury, sickness or death to any other person except where such injury, sickness or death is caused directly by a member of Glasgow Luxury Transfer Ltd staff.