Glasgow Luxury Transfer TERMS AND CONDITIONS

When you make a booking with us you are accepting our terms & conditions, so please take a few minutes to familiarise yourself with them. Thank you.

GENERAL COMMENTS

For the avoidance of doubt, the person making the booking with us is the Client.

‘Us’ / ‘We’ / ‘Our’ Refers to Glasgow Luxury Transfer LTD

Our Terms and Conditions relate to our client. The Client making the booking is accepting our Terms and Conditions on behalf of their party to the booking.

PAYMENT

All bookings must be paid in full prior to commencement.

Payment is by card, and we accept most major cards (an additional 2.5% administration fee is applicable).

The company reserves the right to charge for any additional services requested/additional time incurred out-with the agreed booking. This will be advised on completion of the booking and payment taken from the stored card used to make the initial payment.

CANCELLATION POLICY

CHAUFFEUR HIRE & GROUND TRANSFERS

72 Hours Prior to Travel, 25 % of Hire Charge

48 Hours Prior to Travel, 75 % of Hire Charge

24 Hours Prior to Travel, 100 % of Hire Charge

All cancellation fees are less airport parking/meet and greet costs which are detailed on the invoice.

WEDDING CANCELLATIONS

25% Deposit at the time of booking, All Deposits are non-refundable.

28 Days prior to Hire, Full balance is due.

7 Days prior to Hire, 100% of Hire Charge.

MISSED FLIGHTS & DELAYS

It is the client’s responsibility to inform Us of any change in arrival plans or flight delays e.g. If there is a “No Show” and no contact between the Client and Us the cost of the service is fully chargeable.

If the company has been informed of a flight delay, we will endeavour to rearrange the service where possible but additional charges may apply after the first hour of original flight times.

The company is not responsible for any delays due to circumstances beyond the company’s control (Road accidents, all transport delays, severe weather conditions, police requests, terrorism etc).

HIRE CHARGES

There is a minimum hire charge of 3 hours (see above).

Transfers are based on point-to-point by the quickest route.

THIRD-PARTY

If a client is booking our services for a third party, it is their responsibility to make sure that the third party has read and understood these terms and conditions.

TAXES

UK Government tax (VAT) of 20% is applicable to our services and is included in all prices quoted.  Our VAT number is

RESPONSIBILITIES

We hold public liability, motor and business insurance and are responsible for all our own vehicles and drivers.

We reserve the right not to carry passengers who are abusive or under the influence of drink or drugs or are considered a risk to our drivers.

The fitting of child seats supplied by the company or otherwise is the responsibility of the guardian.

The consumption of alcohol is forbidden in our vehicles.